Shipping Policy
Thank you for selecting Homesteading Store. We are dedicated to ensuring your orders are delivered promptly and efficiently. Here are the specifics of our shipping processes and policies:
Shipping Cost:
- Free shipping within the USA.
Order Cut-Off Time:
- Orders must be placed by 6:00 PM (GMT-05:00) Eastern Standard Time (Detroit) from Monday to Friday.
Order Processing Time:
- Orders are processed within 1 to 2 business days.
Order Transit Time:
- You can expect your order to arrive within 4 to 7 business days.
Shipping Methods:
- Most orders are shipped using our third-party freight carriers with 18-wheeler trucks. For items requiring freight shipping, we will contact you to schedule a curbside delivery appointment. Please ensure you provide an accurate phone number at checkout to assist with this process.
Order Confirmation and Tracking:
- After placing your order, a confirmation email will be sent, indicating that we have received it and your payment has been approved.
- You will also receive a shipment notification, including a tracking number and link, once your order is dispatched within 1 to 2 business days.
Can I Change My Address?
- If you need to update the shipping address for your order, please reach out to us within 24 hours of placing it.
Cancellations:
- If you decide to cancel your order before it has been dispatched, we can accommodate that. For orders that have already been shipped, please consult our refund policy.
Damages and Issues:
- We recommend inspecting your order upon receipt. If you find any defects, damage, or if you receive the wrong item, please contact us immediately so we can address the issue. We will arrange return shipping for items that arrive damaged or incorrect.
Contact:
- We appreciate your trust and aim to ensure that your shipping experience meets our high standards. If you have any questions or require assistance, please don’t hesitate to reach out to our customer service team!
Company Name: Homesteading Shop LLC
Phone: (817) 934-7315
Email: support@homesteadingshop.com